frequently asked questions
below are some of the most frequently asked questions. please let us know if you have a question that isn't addressed here.
What Pet Types Do You Care For?
For Your Privileged Pets will care for dogs, cats, birds, rabbits, guinea pigs, hamsters, chinchillas, turtles, rats, bearded dragons and most exotics. If you have another type of pet, feel free to ask! Sorry, no snakes or spiders.
What Areas do you service?We provide pet sitting services to our neighbors in Clearwater, Safety Harbor, Oldsmar, Palm Harbor, Dunedin, Countryside and Eastlake Woodlands. Our service area map can be viewed here.
Are you insured and bonded?
Yes, everyone on our staff is bonded and insured by an A+ rated insurance company that specializes in insurance for the pet care professional.
Do you have references?
Absolutely! We will be happy to provide them to you when we meet you for our scheduled meet and greet.
Do you meet with me and my pets first?
Yes. We do need to meet with you and your pets before we can arrange service. If you are ready to get started, please register with us by creating an account here. Once you are registered you can schedule a meet and greet with us through our client management software. For more information on how to get started with our pet sitting service, please click here.
What does the Meet and Greet entail?
We will come and meet with you and your pets, in the comfort of your home. We will go over all of your care instructions; the location of the pet food, leash, medication, litter box etc. We will also collect a key and payment at this time.
How do I become a client?To get started, please fill out our new client sign up form here
What is your payment policy and methods?
Payment is required at the time of booking. For new clients, payment will be collected at our scheduled meet and greet. For existing clients, when you submit a service request within the Time to Pet portal, once that request is approved, we will charge the credit card you have on file with us within 24 hours. We will email a receipt to the email address we have on file. We accept all major credit cards and debit cards with a Visa/Mastercard logo.
What is Time to Pet?Time to Pet is our client management system. When you sign up with our services, we will send you an email with login instructions for Time to Pet. Time to Pet is where you will enter all of your pet and home care information and schedule service. Please refer to our how to get started guide here.
Will you care for my pet if he/she has shown aggression in the past?
No. We cannot provide care to any pet that has shown aggression, even if it was years ago. However, we can refer you to a respectable trainer who might be able to assist you.
Will the same person care for my pets each time?
Yes. Unlike some pet sitting services, you will be assigned your primary pet sitter and their back up sitter. The two work as a team. If for some reason your primary sitter is unable to perform the pet visits, their back up sitter would step in. At no time, will someone enter your home that you and your pets haven't met.
What is your backup plan?
At For Your Privileged Pets, we work in teams with a primary pet sitter and a backup sitter. In the event, your primary sitter is unavailable to do your visits ( becomes ill, family emergency, etc. ) the backup sitter would step in and care for your pets. You will have an opportunity to meet both pet sitters at the meet and greet.
CONTACT US TODAY
If you are an existing client of ours and would like to schedule service and/or update your pet and home information, please click on the icon above to login to the portal.